Is Maiderella bonded and insured?
Yes. We are fully licensed, bonded and insured cleaning company, and all of our cleaning technicians are bonded and insured.
All employees are carefully screened and receive intensive training to provide you with the highest quality of standards.
On average, it takes a cleaning technician at least one month to be hired and trained to be our next team member.
How is Maiderella different from other cleaning companies?
We are a family-owned business that is passionate about providing you with the finest cleaning services.
Our cleaning supplies are a top priority and are thoroughly disinfected and cleaned before each customer visit.
We use new sponges, dusters and microfiber cloths for every home we clean.
We respect our customer’s privacy and provide excellent customer service for every customer.
We love what we do and always put our value of work before price.
Silvia, owner and operator of Maiderella, personally visits every home to ensure it receives the highest quality cleaning possible.
There are never hidden fees for services, charges for late cancellations, or fees for accidental lockouts.
Plus, we love to reward our dedicated customers for their referrals and excellent reviews of our business. Every loyal and regular customer receives the silver package one time per year free of charge.
What are the prices and payment options?
Our cleaning services are priced based on the package selection, size of your home, number of bedrooms and bathrooms in your home, and the number of people and pets living in your home.
We require payment on the day the services are rendered.
For deep cleaning services, we require a deposit before the cleaning service begins.
We accept checks, PayPal and credit cards only.
What kind of cleaning supplies do you use?
We use non-toxic, biodegradable and eco-friendly cleaning products for the safest and highest quality cleaning service.
Our disinfectant and air freshener are carefully homemade by owner with essential oils.
We use a Hepa certified asthma and allergy friendly filtration system, and our Miele multi-floor vacuum is used in every home to reach the hard-to-reach places and ensure the highest quality of cleaning.
What are the differences between the bronze, silver and gold cleaning packages?
Bronze package: Our regular cleaning option is ideal for a routine clean. A routine clean can extend the life of your belongings and improve or maintain the health of you and your family. With this service, we use the duster more often than washing by hand and provide all of the basics for a light cleaning. Your lifesaver when your home is in desperate need of a clean!
Silver package: Our most popular package and recommended for maintenance cleaning. Our top-to-bottom cleaning includes hand washed and polished exterior cabinets, baseboards, door, switch plates and window sills. Plus, we vacuum your blinds and detail your kitchen and bathrooms. If your finger can rest on it, we will clean it!
Gold package: Our deluxe cleaning package gives your home a high quality clean. This package provides the same services as the silver package, but also includes a vapor steam cleaning to eliminate allergens, bacteria and viruses from your home. If you or someone in your household suffers from allergies or asthma, this cleaning package is the perfect choice!
How long will it take to have my home cleaned? How many cleaning technicians will clean my home?
It typically takes between three to four hours to clean a home per one technician. Our deep cleaning option can take up to six to eight hours. We provide one to two cleaning technicians per home depending on the size of the home and package option.
What is a vapor steam cleaner?
It is a cleaning machine that superheats water to produce saturated steam containing only 5% water. The vapor steam cleaner kills germs, bacteria and viruses. Plus, it eliminates mold, dust mites and other harmful pathogens in your home.
What holidays are you closed?
We are closed on the following holidays:
Memorial Day • Labor Day • Thanksgiving • Christmas Eve • Christmas Day • New Year’s Day
Do you offer discounts on cleaning services?
Yes! Ask to be on our “on-call” list to fill last-minute cleaning openings with a discounted price. We provide our regular customers with rewards and discounts.